PRIVACY POLICY

TheSkillsTrack

Celebrity Brand Authority System (CBAS)

Last Updated: [Date]

This Privacy Policy explains how The Skills Track collects, uses, stores, and protects information provided by customers, students, and website visitors.

1. Information We Collect

We may collect information such as:

* Full name

* Email address

* Phone number

* WhatsApp number

* Instagram handle

* City/location

* Business or professional information

* Program enrollment details

* Payment and transaction information

* Information submitted through enquiry or application forms

* Communications shared with our team for customer support

2. How We Use Information

We may use the information collected to:

* Process program enrollment

* Provide access to CBAS

* Create and manage student accounts

* Provide customer support

* Communicate regarding training, sessions, assignments, and program updates

* Process payments and maintain transaction records

* Provide mentorship and implementation support

* Respond to enquiries

* Improve our programs and services

* Maintain business and legal records

* Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers such as Razorpay.

We do not intentionally collect or store customers’ complete debit/credit card numbers, CVV numbers, PINs, or banking credentials.

Payment information may be processed and stored by the relevant payment provider according to its own privacy policy and security practices.

4. Course & Student Information

Our courses may be hosted through third-party platforms such as Learnyst.

To provide access to the program, we may share necessary customer information with the relevant service providers.

Students may also communicate with our team through WhatsApp or other designated communication channels for mentorship, support, assignments, and program-related communication.

5. Third-Party Service Providers

We may use third-party services to operate and deliver our business, including platforms for:

* Payment processing

* Course hosting

* Video meetings

* Communication

* Website hosting

* Forms and lead management

* Marketing and analytics

These third-party providers may process information according to their respective terms and privacy policies.

6. Communications

By submitting an enquiry, application, or enrollment information, customers may receive communications related to:

* Program enrollment

* Customer support

* Training sessions

* Program updates

* Payment or account information

* Relevant business communications

Where applicable, customers may request to stop receiving promotional communications.

7. Data Security

We take reasonable measures to protect customer information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We may retain customer information for as long as reasonably necessary to:

* Provide services

* Maintain student and transaction records

* Provide customer support

* Meet legal, accounting, tax, and regulatory requirements

* Resolve disputes

* Protect our legitimate business interests

9. Sharing of Information

We do not sell customers’ personal information.

Information may be shared with relevant service providers when necessary to provide our services, process payments, provide course access, communicate with customers, or comply with legal requirements.

10. Cookies & Website Data

Our website may use cookies, analytics tools, pixels, or similar technologies to understand website usage, improve user experience, measure marketing performance, and improve our services.

11. Customer Rights

Subject to applicable law, customers may contact us regarding their personal information, including requests for access, correction, or other applicable privacy-related requests.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

Any updated version will be published on this page with the revised “Last Updated” date.